Shipping policy


Shipping Policy – JKoColour.ca

When you purchase directly from me (JKoColour), I promise to do my best to send your colouing book(s) out as fast as I can.  Shipping is done three times a week. 

Processing Times

  • Orders are processed within 2–4 business days after payment is received.

  • Processing times may be slightly longer during holidays, special promotions, or product launches.

  • You will receive an email confirmation with tracking details once your order has shipped.

Shipping Rates & Delivery Times

We ship from British Columbia, Canada. All rates are calculated at checkout based on your location, order size, and selected shipping method.

Canada

  • Standard Shipping: 5–9 business days

  • Expedited Shipping: 2–5 business days

United States

  • Standard Shipping: 7–14 business days

  • Expedited Shipping: 4–7 business days

International

  • Standard International: 10–21 business days (varies by destination)

  • Express International: 5–10 business days

Please note: Delivery times are estimates provided by carriers and may vary due to customs delays, weather, or peak shipping periods.

Carriers We Use

We work with Canada Post, USPS, and select international carriers to ensure reliable delivery worldwide.

Order Tracking

All orders include tracking where available. You will receive tracking information by email as soon as your package is on its way.

Customs, Duties, & Taxes

International orders may be subject to customs fees, duties, or taxes charged by your country’s customs office. These charges are the responsibility of the customer.

Packaging

We package every order with care to protect your books during transit. Where possible, we use eco-friendly and recyclable materials.

Lost, Delayed, or Damaged Orders

If your order is delayed, lost, or arrives damaged, please contact us at support@jkocolour.ca within 7 days of delivery. We will work with you and the carrier to resolve the issue promptly.

Returns & Exchanges

Due to the nature of our products, we do not accept returns on coloring books unless they arrive damaged or defective. Please refer to our Return Policy for details.